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  3. Into the app stores
  4. · 3 minutes · Pro

Rejected: no delete button

Apple rejected your app under Guideline 5.1.1(v). Your AI says: 'Add a line to the privacy policy telling people to email us to delete their account.'

This answers: How do I fix App Store rejection 5.1.1(v)? No coding needed. 3 quick decisions.

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How do I fix App Store rejection 5.1.1(v)?

Guideline 5.1.1(v) means your app lets people create an account but doesn't let them delete it inside the app. Add an easy-to-find Delete account option that really removes the account and its data. Deactivating the account, or only telling people to email support, does not meet the rule.

Trail of the bug
  1. Phone app
  2. App store

Breaks at App store: No way to delete the account in the app

Why AI tools write this bug

AI tools build sign-up first and rarely add deletion unless asked, and when asked they often add a policy line or an email link instead of a working flow.

How to fix it

  1. Add Delete account in the app's settings.

3 more steps, and a prompt that checks your own app for this bug. Part of Pro.

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Common questions

Does Google Play require account deletion too?
Yes. Google Play requires in-app deletion for apps with accounts, plus a web page where people can ask for deletion without reinstalling the app.

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More on this trail

Into the app stores: Keys inside phone apps, store rejections, review sign-ins, old versions, deep links and over-the-air updates.

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3 decisions, about 3 minutes, and a prompt to check your own app for the same problem.

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How to fix it

  1. Add Delete account in the app's settings.

3 more steps, and a prompt that checks your own app for this bug. Part of Pro.

Unlock