Refunds and cancellation
Last updated 3 November 2026
Short version: Pro opens every trail the moment you pay, so we don't refund payments. You can cancel at any time before your next renewal, nothing more is charged, and you keep Pro until the end of the year you paid for.
No refunds once access starts
Pro is digital content, delivered immediately. Before you pay, checkout asks you to confirm that you want access to start straight away and that you understand you lose your 14-day right to cancel once it does, as UK consumer law allows. Because of that, payments are not refunded, in full or in part, including for time left in a subscription year.
Cancel any time, keep what you paid for
- Open your dashboard and choose Manage billing, then cancel. It takes a minute and you don't need to contact us.
- Cancelling stops the next renewal. You won't be charged again.
- You keep full Pro access until the end of the year you already paid for. After that, your account returns to the free plan, and your progress, records and patches stay.
- Changed your mind before the year ends? Resume from the same Manage billing page.
Renewals
Pro renews automatically each year at the price you joined at, for as long as you stay subscribed. Cancel before the renewal date to avoid the next charge. Renewal payments are not refunded either, so please cancel in time if you no longer want Pro.
Your statutory rights
This policy doesn't affect your rights under UK consumer law. If Pro is faulty or not as described, and we can't fix it, you may be entitled to a repair, a replacement or some money back. If you are charged by mistake, for example twice for the same year, we will refund the duplicate.
Questions or problems: email hello@logictrail.app. See also our terms.